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Latest edition · September 3, 2026

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Rural Dentistry’s Access Problem Has a Staffing Answer

Programs that recruit dentists to underserved counties have a persistent retention problem. The practices that keep people are solving for a different variable entirely.

A clinician in conversation with a patient
A consultation at a rural general practice. Retention studies consistently find that spouses and schools decide more placements than loan repayment does.Photograph · Unsplash

The standard intervention for rural dental shortage is a loan repayment program: place a dentist in an underserved county, forgive a portion of their debt, and hope they stay past the commitment period.

A significant share do not, and the reasons they give are consistent enough to be actionable.

You can recruit one dentist with money. You cannot recruit a hygienist, an assistant, a front office person, and a spouse’s job with money.

Dr. Hannah Brooks, Bridger Family Dental

It is rarely the dentist who leaves first

Retention research in rural health has found the same thing repeatedly across professions. The clinician’s satisfaction is a weaker predictor of departure than their partner’s employment and their children’s schooling. A dentist who likes the work and the town will still leave if the person they moved with cannot find anything to do.

Loan repayment does not address that, which is why programs built entirely around it have retention rates that disappoint their designers.

A dental treatment room with a warm-toned chair and overhead light
An operatory in a practice running a four-day week — a schedule its owner describes as expensive and non-negotiable, and as the reason her clinical staff have stayed.Photograph · Unsplash

The practices that keep people solve for staff

Dr. Hannah Brooks’s practice in Bozeman is not in a designated shortage area, but it faces a version of the same problem: the clinical staff she needs are competing for housing in a market that has priced the job out.

Her response was structural. The practice runs a four-day week, which she describes as expensive and non-negotiable. She trained two assistants through an expanded-function program and paid for the licensure herself, on the reasoning that waiting for a hygienist to relocate was not a plan but a hope.

“Rural access is not a shortage of dentists,” Brooks says. “It is a shortage of everybody else. You can recruit one dentist with money. You cannot recruit a hygienist, an assistant, a front office person, and a spouse’s job with money.”

The other half of the problem

Dr. Theo Adeyemi, who studies access at Johns Hopkins, argues that the supply framing obscures as much as it explains. His work keeps finding people who have coverage, a reachable clinic, and a diagnosed problem, and who still do not come in.

The reasons are logistical rather than clinical: transportation, hourly work that does not permit a mid-day absence, a phone system requiring a callback during business hours, and prior experiences that taught the patient the visit would go badly.

“Everyone wants the access problem to be a supply problem,” Adeyemi says. “Supply problems are the ones you can buy your way out of.”

What would actually help

Nothing in this piece is a policy proposal, and the people doing the work are skeptical of tidy ones. But the pattern across the practices that have retained staff in hard markets is consistent: they invested in the people who are not dentists, they treated schedule design as a compensation decision, and they built for the patient who can come once rather than the patient who can come back.

None of that scales through a loan repayment formula. All of it is within reach of an individual owner, which is either encouraging or discouraging depending on how much you were hoping a program would handle it.

In this story

  • Dr. Hannah Brooks, DMD

    General Dentist

    Bozeman, Montana

    Serves a ninety-mile catchment and structures every visit around patients who may not return.

  • Dr. Theo Adeyemi, DDS, MPH

    Public Health Dentist

    Baltimore, Maryland

    Works on the part of the access problem that has nothing to do with dentists.