Independent news, insights, profiles, and recognition for modern dentistry.

Latest edition · September 3, 2026

Innovation

The Case for Slower Technology in the Operatory

A minority of well-equipped practices have started deliberately delaying adoption. Their argument is not nostalgia — it is that the first three years of any dental technology are paid for by patients.

A dental instrument photographed against a dark background
A hand instrument in a practice that adopted digital impressions six years after its competitors, and adhesive protocols two years before them.Photograph · Unsplash

There is a familiar posture in dental technology coverage, and this publication is not innocent of it: new thing arrives, early adopters describe it enthusiastically, the field divides into the forward-thinking and the resistant, and three years later nobody revisits whether it worked.

A small number of practices have built a deliberate policy around that gap.

The policy

It is straightforward and slightly unfashionable. Do not adopt a material, device, or protocol until it has been in general use long enough for its failure mode to be visible — which, for anything placed in a mouth, means several years, not several months.

Dr. Marcus Hale’s Portland prosthodontic practice runs something close to this. He adopted digital impressions years after most of his referral base and adopted certain adhesive protocols well before them, on the same reasoning in both cases: he waited until he could see how the thing failed.

“Every material has a failure mode,” Hale says. “The question is whether you find out from the literature or from your own patients. If you are early, it is your patients. That is the whole cost and nobody puts it on the invoice.”

Instruments laid out for sterilisation, photographed in black and white
Bench testing measures a material under consistent isolation, consistent technique, and a rig that does not have a tongue. The results are real, and they are not predictive in the way the marketing implies.Photograph · Unsplash

The evidence problem underneath it

Dr. Julia Kowalski, who studies restorative failure, describes the structural reason this gap exists.

Bench testing measures a material under controlled conditions: consistent isolation, consistent technique, consistent thickness, and a testing rig that does not have a tongue. Those results are real and they are not predictive in the way marketing implies.

“The failure modes that matter almost never appear in the studies that get funded,” she says. “They appear in a molar at 4:40 on a Friday when isolation was imperfect and the assistant was covering two rooms. We do not have a way to test that, so we test the other thing and pretend the difference is small.”

Her own work sits in that gap, and her conclusion — that technique sensitivity is usually a larger determinant of outcome than material choice — is not one manufacturers find useful.

They appear in a molar at 4:40 on a Friday when isolation was imperfect and the assistant was covering two rooms. We do not have a way to test that.

Dr. Julia Kowalski, dental materials researcher

What the slow adopters are not saying

They are not saying technology does not help. Every practice described here is well equipped, and several are early adopters in specific domains where they have reason for confidence.

Nor are they claiming their approach is costless. Waiting means declining to offer something patients are asking for, watching competitors market it, and occasionally being wrong in the direction of caution. Hale spent several years explaining to referring dentists why he still wanted a physical impression for certain cases.

The distinction that matters

The useful version of this argument is narrower than “go slow.” It is about which category a given technology falls into.

Something that changes how information reaches the dentist — imaging, scanning, record keeping — is reversible. If it is bad, you stop using it, and the patient is unaffected.

Something that goes in the mouth and stays there is not reversible, and the feedback loop runs in years. Those are the adoptions worth being slow about, and they are frequently the ones marketed with the greatest urgency.

In this story

  • Dr. Julia Kowalski, DDS, PhD

    Researcher, Dental Materials

    Chicago, Illinois

    Studies why restorations fail, and argues the honest answer is usually not the material.

  • Dr. Marcus Hale, DMD, MS

    Prosthodontist & Practice Owner

    Portland, Oregon

    Takes the complex cases other practices decline, and takes them slowly — sometimes over years.